In three decades we have been dealing with the following topics:
Public Institutions (job centres, employment agencies, district and municipal administrations)
mission statement development
management development
change management
sales and service orientation
train-the-trainer programs in the context of the introduction of counselling concepts
methodology workshops for job coaches
team development
target achievement strategies
dealing constructively with psychologically conspicuous clients
de-escalation of client contacts
Banks
sales training for managers and staff of central functions and branches (presentation, moderation, negotiation techniques)
Chemical Industry
sales training (interviewing, conflict management, and presentation skills)
strategy and innovation workshops for the management, sales and marketing departments
workshops for product management
individual coaching for product managers
Electrical Engineering
strategy workshops for management and international sales team
training courses international sales team
individual coaching for export managers
Home Stores
sales training
Health Care/Hospitals
de-escalation
service orientation
Heating Technology
sales training (conversation skills)
IT
soft-skill training for the consultants (conversation skills, presentation, conflict management)
multi-stage trade fair training course
individual coaching for acquisition of CRM projects
individual coaching for presentation
Logistics
key account training
Mechanical Engineering
team workshops to achieve goals
training in the context of the introduction of a sales information system
multi-stage trade fair training course
individual coaching international sales
individual coaching for presentations at international trade fairs
Food and Beverage
all training courses, seminars, workshops and field trainings for a sales force (managers and employees) of approx. 150 employees (merchandise knowledge, communication, conversation management, conflict management, bonus systems, IT use, sales information system etc.)
Personnel Services
soft skills training for consultants
Mentoring of new employees
Shipbuilding
change workshops over several months at all levels of management,
