References

Public Institutions (job centres, employment agencies, district and municipal administrations)

• mission statement development
• management development
• change management
• sales and service orientation
• train-the-trainer programs in the context of the introduction of counselling concepts
• methodology workshops for job coaches
• team development
• target achievement strategies
• dealing constructively with psychologically conspicuous clients
• de-escalation of client contacts

Banks

• sales training for managers and staff of central functions and branches (presentation, moderation, negotiation techniques)

Chemical Industry

• sales training (interviewing, conflict management, and presentation skills)
• strategy and innovation workshops for the management, sales and marketing departments
• workshops for product management
• individual coaching for product managers

Electrical Engineering

• strategy workshops for management and international sales team
• training courses international sales team
• individual coaching for export managers

Home Stores

• sales training

Health Care/Hospitals

• de-escalation
• service orientation

Heating Technology

• sales training (conversation skills)

IT

• soft-skill training for the consultants (conversation skills, presentation, conflict management)
• multi-stage trade fair training course
• individual coaching for acquisition of CRM projects
• individual coaching for presentation

Logistics

• key account training

Mechanical Engineering

• team workshops to achieve goals
• training in the context of the introduction of a sales information system
• multi-stage trade fair training course
• individual coaching international sales
• individual coaching for presentations at international trade fairs

Food and Beverage

• all training courses, seminars, workshops and field trainings for a sales force (managers and employees) of approx. 150 employees (merchandise knowledge, communication, conversation management, conflict management, bonus systems, IT use, sales information system etc.)

Personnel Services

• soft skills training for consultants
• Mentoring of new employees

Shipbuilding

• change workshops over several months at all levels of management,
• management training

Other

• individual coaching personal goals and strategies